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Please be aware that during busy periods (especially Christmas) there may be slight delays in despatch. Please allow an additional day for delivery where possible.

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If your delivery status shows ‘With Sender’, we are still preparing your parcel and it will be with the courier soon.

If you still need help, our helpful tracking team can help you. Please click Submit Delivery Assistance below and this will automatically raise a ticket with the tracking team who will look into your order and get back to you.

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