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Margaret Tailby – 15th August 2018
Even though the packaging was more than adequate the spanner arrived broken. I sent an e-mail and photograph and received a reply immediately. An apology and promise for a replacement to arrive the next day was gladly received as I needed it for my husbands 70th birthday cake. 8.45am the next morning and my perfect replacement arrived. Excellent customer service. The spanner is life size and looks so realistic. So, brilliant product and brilliant customer service, highly reccomend.
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